Frequently Asked Questions
Can I shop on my own?
Since IHI has been hired to design a complete vision for your space, we ask that clients do not select or purchase items on their own. This is because the selection may not be a fit for the cohesive vision, design, space, or budget. This could also lead to additional fees due to the added time it may take to incorporate this new item into the overall Design Plan.
Can I change my mind after an order is placed?
Once ordered, most items cannot be returned or cancelled. However, IHI will partner with suppliers to secure a return or cancellation if possible. Clients may be responsible for supplier restocking fees and/or penalties. Custom orders are non-refundable.
When are payments due?
Just like purchasing items in a store or online, advance payment is required for all design services and products. IHI accepts online payments via PayPal, credit card, and bank transfer. For some projects, IHI can also accept payments via check.
What if I need to cancel or reschedule my appointment?
We kindly request 24 hours’ notice, or you may still be billed for the missed appointment.
What services does IHI offer?
Inspired Home Interiors provides professional Interior Decorating and Interior Paint Color Consultation services.
Will there be Before and After photos of my space?
Yes! Not only is it fun to look back at your home's transformation, IHI may use these photos for our portfolio, website, or other social and print media. (IHI will not disclose any client address or full name.)
Do you work with contractors and trade professionals?
Yes! IHI can connect you with local professionals for work needed as a part of your Design Plan (painters, electricians, carpenters, etc.) If you already have a favorite contractor in mind, we are happy to coordinate with them. All contracts for this type of work will be directly between you and the contractor.
Where does IHI source their products?
IHI is able to purchase items from a variety of retail locations, so if there's an item you've fallen in love with, we can get it!
What if an item arrives damaged?
IHI is your one point of contact for everything ordered through us. We'll work with the supplier to get you a replacement as quickly as possible. For items delivered directly to you, we ask that they are opened and inspected within 24 hours of receipt and that any damages are reported to IHI immediately.
How long do projects normally last?
This depends on the scope of the project and what types of items are included in the Design Plan.
How much should I plan to invest in my space?
Of course, your budget will vary depending on a number of factors including the size of the room, how much you want to add/change versus keep, and your style. If you have large rooms, a maximalist design style, or select mostly custom pieces, prices will be on the higher end. Our budget guidelines below give realistic price ranges for beautiful, long-lasting, completed spaces.
Is hiring an interior decorator right for me?
You want a comfortable, beautifully furnished and decorated home that truly works for your family. But, it takes a lot of time and is tough to know where to start, what to buy, and how to pull it all together.
What are your fees?
Interior Decorating fees vary depending on the particulars for your space and the Design package you choose. After we’ve met a few times to nail down the scope of your project, IHI will provide a proposal with a flat fee. (No surprises with hourly billing here!)